Case Management

At Meridian Rehab our Occupational Therapists may work in the role of case manager. A case manager is normally hired by a third party payer to oversee the continuum of therapy as a client recovers from an injury. The funder hires a case manager for the following reasons:

  • To ensure that the case moves forward efficiently and effectively.
  • To provide them with advice about what to do (what to fund, who to hire, what is no longer necessary etc.)
  • To act as a liaison between themselves and the rest of the rehab or medical team.

OTs often work in the role of case managers because of the focus on function. OTs have a “whole picture” view of people, and this is a strength used when working in this role. The OT/case manager will do the following:

  • Assess the functional abilities and limitations of a client
  • Set functional goals with the client
  • Recommend services, equipment, and therapies to achieve the functional goal
  • Through functional re-assessments, ensure progress towards the goals
  • Provide updates on progress to the funder
  • Make recommendations to the funder about changes to services, therapies, and equipment as appropriate
  • Determine when functional goals have been met
  • Recommend discharge in a timely manner
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Notice Regarding COVID-19: The safety and health of our community remains our top priority and we continue to monitor and follow the latest recommendations of our provincial health officer. We are able to provide effective therapy services via telehealth; when therapy needs require in-person service, we are able to do so safely following provincial health orders. For more details about our COVID Safety Plan please go to "What's New" or for information on how we use telehealth in therapy programs, click on the link below: